Cigna’s Broker Portal received a few updates. New integrations, intuitive navigation, and other capabilities are now at your fingertips. Moreover, multiple Cigna brokers across various business industries can now use an efficient interface for a seamless experience. 

Thank you, Agility Agents, for your continued patience with the Cigna Broker Portal and for sitting tight while the portal improves and updates. If you need support during this update, contact your broker team as listed below:

Agility Producer Support
(866) 590-9771

Cigna just announced their 2023 ACA commission schedule! Take a look for yourself below.

Medical Insurance Commissions 

Medical commissions apply to all metal levels and plans sold on or off Marketplace. Sales made during an Open Enrollment or a Special Enrollment Period are eligible. Medical commissions will be paid for up to four children on the plan. Advancing is not available.
2023 medical commissions for applications one to four will be paid $0 PMPM until the agent or agency reaches five medical applications. At that time, any new medical sales commissions due will be paid, starting from the first 2023 application. Please be advised eligible producers will be paid commission for existing medical policies scheduled to renew 1/1/2023 under this 2023 commission schedule. Commissions will be paid on posted premiums applied to the agent’s or agency’s clients’ eligible cases.

 Dental Insurance Commissions

The dental commission structure pertains to business with effective dates of 1/1/2023 and after, and commissions will be paid on a monthly as-earned basis as a percentage of the total premium. Business prior to 1/1/2023 will continue with the previous commission structure.

Pediatric EHB dental commissions will be paid at 17% on the first year premium and 5% at renewal, not as indicated above. If policy is terminated prior to its first renewal date, any advanced paid commission may be prorated and recovered by Cigna pursuant to the terms of our contract and subject to applicable law.

Agility Producer Support
(866) 590-9771


Cigna WINcentives 2022

This year, you’re set up to win with exciting sales opportunities. WINcentives 2022 gives you more ways to earn extra money – each and every month – with no limits. 

  • 1,000 targeted leads with a direct mail campaign for every fourth application you write for Medicare Supplement Plans F, G or N. (Must be underwritten or Open Enrollment Plan N. From January 1, 2022 to September 30, 2022.)

  • $100 for every application you write for Medicare Supplement Plans F, G or N, (Incentive will be retro-acted to the first application. Minimum of four applications. Must be underwritten or Open Enrollment Plan N from January 1, 2022 to September 30, 2022.)

  • $25 for every application you write for qualifying Supplemental Health products. (Incentive will be retro-acted to the first application. Minimum of five applications. From January 1, 2022 to December 31, 2022. )

  • $$25 for every Flexible Choice Dental, Vision & Hearing application each month. (Incentive will be retro-acted to the first application. Minimum of five applications. From January 1, 2022 to December 31, 2022.) 

General program rules 

  1. All marketing lead opportunities are subject to your state’s regulations. Lead credits will expire 60 days from date of issue. 

  2. Cigna Supplemental Benefits will provide automated reporting on a monthly basis. 

  3. All qualifying applications must be signed during the program period to count toward the marketing incentive program. Policies must be received by the eight day of each month following the close of the previous program month. For example, the first program period will run January 1 through January 31, 2022 and all policies must be signed by January 31, 2022 and received by February 8, 2022, to count for the January program month.

  4. All qualifying businesses must either have a minimum issued annualized premium of $360, or the sum of two policies written on a single insured must be equal to or greater than $360. 

  5. Eligibility will be determined approximately 30 days after the program end date. Business must effectuate in order to qualify and must be active at the time of payment. 

  6. Policies must have premiums drafted to pay an incentive. 

  7. Policies that cancel before their effective date or within the first month after their effective date will have their incentive charged back. 

  8. Chargebacks will be taken from future incentive payments and/or from qualifying commissions. 

  9. Qualifying Cigna Supplemental products include Medicare Supplement, insured by Loyal American Life Insurance Company (LOYAL) , American Retirement Life Insurance Company (ARLIC), Cigna Health and Life Insurance Company (CHLIC) and Cigna National Health and Life Insurance Company (CNHIC). 

  10. Qualifying Cigna Supplemental Health products include Flexible CHoice Cancer and Heart Attack & Stroke, Cancer Treatment, Flexible Choice Hospital Indemnity and Accident Treatment, insured by Loyal American Life Insurance Company (LOYAL) and Flexible Choice Dental, Vision & Hearing, insured by Loyal American Life Insurance Company (LOYAL). 

  11. Marketing incentive payments are made payable to the producer or agency that receives standard commission payments.

  12. Lead mailers will be provided through a Cigna-approved lead vendor. 

  13. Production numbers shown in other sources may include production with other products that do not count towards this marketing program qualification. 

  14. To qualify for this marketing incentive program, an agent’s in-force policyholder block for all submitted business, in the past 13 months, must maintain: (i) a 78 retention rate or higher, and (ii) the company average placement levels. 

  15. Cigna Supplemental Benefits and its affiliates hold no liability during the program. 

  16. Any application that is counted for the marketing incentive program detailed in this fler will not be eligible to qualify for any other incentive program offered by Cigna. 

  17. We reserve the right to revise program rules at any time without notice, and also reserve the right to terminate the program.

  18. We will make all determinations regarding the program including, but not limited to, whether an agent is qualified. Our decisions will be final and conclusive. 

  19. Replacements do not count towards qualifications. 

  20. Your marketing incentive payout amount will count towards earnings and will be taxed accordingly. 

  21. Business written on self or immediate family members does not count towards qualification. 

  22. To qualify for this program, an agent must be in good standing with Cigna Supplemental Benefits and not violate the terms of the Agent Agreement. 

Visit Agility Insurance Services to learn more information about contracting and more.

Agility Producer Support
(866) 590-9771

Why should you and your clients be aware of social determinants of health? 

Social determinants of health (SDoH) are social, economic and environmental conditions that can impact a person’s health. Simply put, certain individuals experience barriers to care because of factors such as race, income, education level, gender identity and more. 

When people don’t have access to the resources they need, medical costs go up. That’s why addressing health disparities should be a priority when your clients create their health benefits strategy.


And don’t forget your Cigna Contracting >

Agility Producer Support
(866) 590-9771

2021 Producer Special Enrollment Period Bonus

Individual and Family Plans: Cigna Health and Life Insurance Company

Program rules: 

Bonus is based on new sales submitted from February 15th to May 31st (from February 8th to May 31st in Colorado) for policies effective as of 6/1/21. In order for sales to qualify, customers must make initial payment and be in active status. 

 Producer must submit a minimum of seven new SEP customers. At that time, any new medical sales bonus due will be paid, starting from the first 2021 SEP application. Customer plan changes do not qualify. 

Bonus program is based on number of customers submitted at the agent level. Customer counts will be capped at six customers per policy.  

Eligible products include all IFP medical products in all markets. 

Cigna reserves the right to charge bonuses back if brokers have over 15% of their membership leave the plan or not maintain continuous coverage for the first four months of their policy contract. 

Cigna will offset any over payment against other compensation due and payable to producer.






Agility Producer Support
(866) 590-9771